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General Van Tyres- Well known German tyre company Bring Out New “VAN TYRE”

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General Van Tyres

Euro Van 2 new tyre from General Van Tyres

General tyres (part of the Continental tyre group) are keeping up in the lucrative van tyre market with a splendid new tyre, the Euro Van 2 tyre. The market for this product is huge, with the massive increase in the modern van market surging ahead.

Tyre manufacturers. Have now to make heavy duty versions of new car tyres. Because of the speed and comfort, that the new vans are capable of doing. Therefore, gone are the days of the smoky old diesel vans. Chugging along, holding the rest of the traffic up. For this, reason, these days vans can out perform, many cars and the tyres need to be of higher speed. Thus and load ratings. To cope with the extra performance that these modern vans can supply. General Van Tyres have taken all this into consideration.

The new General tyres Euro van is no exception. The newly developed tread pattern helps give the tyre higher mileage and better traction giving the tyre excellent handling on dry roads and a more improved braking performance.

General Van Tyres

For better comfort. General have developed the tyre with staggered tread grooves. Thus, on the shoulder reducing the noise. Giving a better comfort level to the driver. Noise reduction is also important for the green credibility of the tyre. In particular. With the new tyre labels coming out soon. Hence, that gives all tyres noise pollution levels. naturally, to help verify how green the tyre is.

As far as van tyres go this General Van Tyres product is one of the best van tyres that I have come across. People think that there is not much difference performance wise in van tyres, but they would be wrong in thinking that. The most important thing is to look at whatever make of tyres that you have on your van. The van tyre market is one of the most neglected of all the tyre markets. Van drivers usually work for other people, and they do not look after their tyres. So having a good brand of Tyres in the first place is critical, because they are going to get abused, running at low and high pressures at high speeds are usually the norm for the van, only coming to garages when the need replacing due to lack of care.

The new General tyres van tyre will cover almost 90% of van tyre sizes

car repairing servicing

Right to Repair Law- Could Brexit Affect our Right to repair Laws?

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Right to Repair Law

Right to Repair Law; The European unions block exemption rules regarding “garage servicing” came up for revue in May 2010.

The reform was all about setting new rules to take into account the intensity of competition on the markets for the distribution of motor vehicles and spare parts. Also for the provision of repair and maintenance services. It covers cars, trucks and buses, and all types of garage small or large.

The Commission found that competition in the market for the sale of new vehicles is strong. In this light, the current sector-specific rules create an unnecessary straitjacket that prevents

car manufacturers from organising their distribution systems as they see fit. The European Commission has therefore aligned the rules applicable to motor vehicle distribution. This applies with those that apply to distribution agreements in other sectors but with a three-year transition period to allow dealers to adapt to the new measures.

Right to Repair Law

Competition on the markets for repair and maintenance and for spare parts distribution is less intense. This is a risk to consumers who may be harmed by anti-competitive practices. This could push up Car Repair Costs when Servicing a Car. The garage Repair and maintenance industry is very important for consumers. Not only for reasons of safety and reliability. But also because repair bills account for 40% of the total cost to car owners. Unlike car prices, the cost of the average repair job and  servicing has actually risen over the past years.

Consumers are feeling the effect of rising repair bills. This also includes  servicing costs during the present crisis. They are more price-sensitive and drive older vehicles that require more regular maintenance. The EU Commission has put in place a tougher regime for these markets. They will make it easier to enforce the rules. Particular problematic issues include holding back technical information and not releasing spare parts, and refusing to honour warranties when consumers have their cars repaired at independent garage servicing facilities.

Independent garages and repairers such as Pellonautocentre are important because they give more choice to consumers. This helps to keep the price of  servicing and repairs competitive by putting pressure due to competitive pricing against main dealers. Also to  authorized repair networks. But for this to happen it is essential that garages can get the technical information necessary to do the repairs and carry out the work on increasingly sophisticated cars with increasing amounts of technology.

Right to Repair Law

Withholding “technical information” will be dealt with directly under the EU Treaty rules on restrictive business practices (Article 101) since. The manufacturers , spare parts and repair shops generally have a larger market share in excess of 30%. In addition, Guidelines also being brought in contain detailed clarifications. As to the notion of technical information, cross-referring to Regulation 715/2007 on type approval of certain cars and all subsequent implementing regulations.

New rules will assure that garage servicing companies have access to technical information for models which are type-approved after 1 September 2009. By making a clear link with the 2007 car type-approvals Regulation. The EU Commission will ensure both consistency as regards access to technical information. For cars put in circulation before that date and allow the presentation of technical information to evolve and continue in line with technical progress.

The EU Commission remains committed to vigorously enforce the rules on access to technical information. This was demonstrated in four cases brought in 2007. This was to ensure that car manufacturers disclose the necessary information to independent repairers and garage servicing facilities. Garages the likes of Pellonautocentre.in the Calderdale area of West Yorkshire.

Right to Repair Law

By strengthening the enforcement of competition rules. Including the garage servicing sector and maintenance and spare parts markets. These new laws will contribute to creating a level playing field between car manufacturers and spare part producers and garage servicing.  Thus contribute to lower prices for spare parts. This has to be very good news for the garage servicing , garage repair and spare parts industry. This result must give great pride. To all the different groups and individuals that spent hard earned money lobbying and writing to their EU and local MPs. These new laws are similar to the “right to repair” laws in the USA.

The new Motor Vehicle Block Exemption Regulation,  will continue to help lower the cost of” GARAGE SERVICING” for 13 years until 2023.

The EU Commission will constantly monitor the situation in the markets for motor vehicle and spare parts distribution, as well as in the market for the provision of repair and maintenance services including garage servicing companies. The EU Commission will also monitor the application of the Regulation, in cooperation with National Competition Authorities and stakeholders. Once again the UK garage and motor industry can continue to work hard and give the public the service and competitive pricing they deserve.

Pellon Tyre and Autocentre thinks that the Right to Repair Law, coming from the EU will be kept when our government decides on which legislation to keep and throw out.

Scrap Tyre Dumping Returns

TYRE WEAR-What you should be looking for on your tyres

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TYRE WEAR

Your TYRE wear should be checked once a week

Most ladies are not sure about checking  there tyres for wear. Come to think of it , neither do most men. So, the easiest way is to call into your local tyre and auto centre. of course, they would be only too pleased to check them for you.

You must look for premature uneven tyre wear. This is usually the first sign of a problem with your steering geometry. Consequently, could even indicate a major problem with the cars steering and, or suspension. Naturally, the first sign is that you will see a bald area appearing at the inside or the outside of your front tyres.

So, if you do notice that the tyre is wearing off at one side. Of course, it is important that you have your wheel alignment checked and adjusted.

If your tyre is wearing at the centre then you are running you tyres with too much pressure. For this reason, this needs to be adjusted. With the attention to making sure that  the correct pressures used for your model of car. Some cars nowadays have fall our wheels aligned, this means that the cars rear as well as front wheels may need adjusting, this is particularly common on the modern SUV type vehicles and 4x4s. This regular visual checking will also save you money as a new tyre for these types of vehicles will cost you well over £120 these days ,.

By having each one checked at regular intervals you will spot uneven  wear at an early stage and prevent damaged and expensive parts from becoming dangerous and costly. Most lady customers and indeed male customers can call into a local, reputable  dealer and have a free inspection by one of the staff. There is no excuses.

Another way that you may about a tyre problem is if you car tends to pull the left or right.

This is only spotted when a new tyre is fitted. Of course, when  the customer drives their car on the road for the first time. Firstly, the car steering wheel feels out of line. Pulling the vehicle to one side. Secondly, this is why you should have your Laser Wheel Alignment checked out. Especially, after you have had a new tyre or new tyres fitted. In other words, most garages have now got Wheel Alignment Machines .

customers do not understand the amount of hard work a tyre does. Including, how much punishment tyres take. In the light of them zooming down the motorway at 80 miles a hour. So you see why its so important to check yours  at regular intervals. safety is paramount!  tyres are the only things between you and an accident. Customers in the Halifax area of West Yorkshire can call in at any time for a free check.

More reading…www.carbibles.com/tyre_bible.html

tpms for run flat tyres

Tyre Pressure-Tyre Tips-start of by looking after your tyre pressures.

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Start with your tyre pressures

The first important thing to do to look after your tyres is to have the correct pressures checked on a regular basis, I prefer to have them checked every week, but at least every two week is better than not at all.

Make sure that you have yours checked by a professional company, it is important that you fit the correct mix of, are their radials? Are they directional? Never mix different

Types on the same axle for example directional with non-directional, or asymmetric the wrong way round. This is one of the problems with buying your tyres on the internet; you will not know which tyres are right or wrong until you come to have them fitted, it is a gamble that you may not want to take.

While you check your tyre pressures. So, you should test the tread depth; drivers should have 1.6 mm of tread across ¾ of the tread width from the centre out, once again your local tyre dealer will do this for you, or you can purchase a simple depth gauge from your local auto DIY store.

Tyre Tips

You should always look out for any damage to the tread and side walls, look for cuts and chunks missing out. If you are not sure to get some good advice.

Make sure that your wheels have had to balance; there is nothing worse than having a shaky steering wheel when driving on the motorway. If your tyres look to be wearing off on the edges, have your Car Wheel Alignment checked out, you may soon find out that your new tyres have worn out too quickly, so have your alignment checked out perhaps when having a service.

Look out for severe weather conditions such as snow in the forecast. If you are experiencing a severe winter, you may think about fitting proper Winter tyres for safety. If you are caught out in snow or ice do not skid too much, this will also damage them, I have witnessed a  tyre ripped apart from continuous skidding.

Tyre Pressure-Tyre Tips;  Check your spare tyre and wheel changing equipment?

Tyre Pressure-Tyre Tips Check your spare. If you have got a car without a spare make sure you have enough emergency inflator liquid in your boot. Make sure you can change a wheel on your own, this may prove paramount in an emergency. Also, make sure that you have a jack and wheel brace that is in good condition when you use it.

Finally, if your car does not drive right or feels strange when cornering, it could be dodgy tyres, centres or even worse a steering problem so get them checked out.

Scrap Tyre Dumping Returns

Changing car tyres-When Should You Change Your Car Tyres? | Automotive Tools review

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Changing car tyres and then report that they regularly check them. Here is a list about what you should be …

Eric Roberts‘s insight:

When indeed do we think about  Changing car tyres?

This is an interesting article from Automotive Tools Revue. You would think that it would be easy to determine when your tyres need changing, but it is the same as everything in life, some people know what to do, or what they are looking at and other people do not and have to ask for advice.

Watch for the Pellon Tyres sign Fortunately we are one of those trades that are only willing to help people with their tyre problems ! So, most tyre companies are only too willing to give a free tyre report for their customers. Many independent tyre retailers are affiliated to an organization . However, look out for an independent local garage. Many also have their own web site. Where you can find your nearest tyre retailer. Who will only be too willing to give your car a free tyre check . Also recommending when you should be Changing car tyres.

Look out for an Independent tyre depot in your area

If you do not have an independent tyre retailer in your area. Then I am sure that a local garage will do the job for them at no cost to the customer.

The first thing to look at before Changing car tyres. Of course, is to check your tyres and see if your tyres are worn on one side. Naturally, they will look as if they have no tread cut into the tyres. This is a sure sign that your tyres will need replacing ! Significantly, the car will also need a wheel alignment. This is a sign that the tyre have been scrubbed off at one side, because the wheel alignment was not set correctly.

The other way to check to see if it may be necessary for  Changing car tyres is to look for the small bumps of rubber that are set between the tread at 1.6 mm deep, this is the British Governments law for the tread depth that your tyres should be at, although we in the trade think that it should now be 3 mm because of the change in driving conditions since the last tyre laws were passed. These laws are pretty much the same in the USA and much of Europe to help keep the high standards of safety.

To conclude the best way  to check your tyres. Including winter tyres. So, is to take your car to your tyre retailer and they will check them for you free of charge.

 

See on www.tucfcpug.org

car servicing

Car Repair Garages-This is the way forward for car repair garages? ChipsAway in Abingdon puts customers first.

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For the car repair garages to survive they must have modern facilities for their customers.Car Repair Garages

Of course, this is a point I have been making for the past twenty years at least. American tyre repair companies were the first to supply their customers with a reception. Including a decent waiting room. Firstly. this idea was replicated by Scottish entrepreneur Tom Farmer. When he visited American Auto centres. So, on his return home decided that this was the way forward. Implementing the new style reception areas into his early Kwik-fit empire.

Successfully, other Car Repair Garages and tyre centres all over the UK began to copy his style of operation. But many of the Auto Repair Services and car repair garages were too small . Subsequently, half of them were just back street dirty places. As a business model . These smaller operations would not have warranted money spending on them.

Generally though things began to improve

Altogether though it was a huge improvement and many tyre depots and Car Repair Garages where brought into the twentieth century and were fit for motorists to sit in while their car was been repaired, or their tyres were been fitted.

As time went on more and more ladies were taking up driving and the move to step up the facilities in the car repair garages was imminent. The customers wanted a better experience when visiting the garage or tyre depot for work doing on their cars. The main dealer garages started to introduce courtesy cars, to loan to their customers while work was been carried out on their cars, a good idea!

The courtesy car idea became a little tarnished when some of the garages started to charge for their use, or for insurance. I thought this was a negative affect and was not in the spirit of the idea. We at Pellon Tyres and Autocentre in Halifax UK provide courtesy cars for our customers, mainly because we are about two miles out of the town centre, and it allows our customers to go shopping or to work, while their car is been repaired.

Coffee machines and TV sets were added to receptions

Many of the switched on Car Service Garages offer their clients  a free coffee machine in their reception. As well as a TV and up-to-date magazines for their entertainment. While they are waiting for a Car Repairs or an MOT or a tyre fitting. In my opinion this is what today’s modern consumer wants, this coupled with the fact that as I have said earlier, many of our customers are now ladies and they do not want to turn up to a dirty old Car repair garages in their nice clean clothes.

So this standard is the way forward and any garage or tyre fitting station that does not have customer facilities will fall behind and eventually perish.  

mot test-Online Bookings on Increase

MOT Testing Halifax-Wheels and Tyres-Explained

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Pellon Autocentre is an MOT Testing Halifax station with over 20 years experience.

MOT Testing Halifax is part of a series of explanations. About, how the MOT Rules works to keep your car safe and legal. When you prepare your car for the MOT test, the follow advice will apply. Especially, when dealing with wheels and tyres. The first thing to check are the wheels. As a result, if you have alloy wheels. Because, you should check for serious damage and cracks. Also, you must have a full set of wheel nuts fitted. If your car has steel wheels and plastic hub caps. Of course, the nuts will not be checked by the tester. Thus, they will only be checked if you remove the hub caps before the car is tested.

If any nuts are missing then this will result in a failure.

According to the DVLA MOT Rules. The tyre condition is very important. Testers look for any side wall damage and for any cuts or damage to the tyre tread. The tester will also check the tread depth. Using his official tread depth gauge. The legal limit is 1.6 mm across three-quarters of the tread width . This can be detected by a visual look at the tyres. Of course, before you present the car for a test. Tyre manufacturers build into the tyre treads a wear indicator bar. For when the tyre wears down to the bar a bald patch is visible. Police officers also use these bars as away of a quick check of tyre condition. Especially, when stopping a motorist for a check over.

Spare wheels and tyres are not part of the MOT test,

MOT Testing Halifax. You may not present a car for a test with a temporary spare on the car.Also, you must present the car with the best four wheels and tyres on your car. Tyre sizes are checked on the car on the same axle. But other information such as load ratings are not checked.Because, this is deemed as too technical. As a result, some cars may break the law. They are not part of an MOT test and therefore will not fail.
It is always good practice to have your car checked out or have a service when you have your car tested, this will ensure that your car is legal and safe. Pellon Autocentre is leading MOT Testing Halifax area.

Pellon Tyre and Autocentre offer car and van servicing and repairs to all makes of vehicles. 

Conti Eco Contact 5

Continental tyres boost-high-performance tyres at Korbach plant – RubberNews.com

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Continental tyres boost

Continental tyres boost high-performance tires at Korbach plant

RubberNews.com

KORBACH, Germany—Continental A.G.

Eric Roberts‘s insight:

Continental tyres keep on moving forward

Significantly, this is just one of the expansion plans . Including, a Continental tyres boost for the giant tyre company of Continental. Consequently, the Continental Car Tyres company and all its subsidiaries have leaped ahead of most of its

Continental Seal tyres protect the tyre from nail penetrations like this one competitors in recent years due to some innovative new products such as the “Seal Tyres” that contain a protective layer of sealant made of polymers, that stop the tyre from deflating when penetrated by a screw or a nail.

Continental tyre Sport Contacts

The protective layer is inside the Seal tyres,  just underneath the tread area. Other products to give a Continental tyres boost include “runflat technology” and new tyres that are greener and lighter to save on emissions for new EV and electric vehicles, altogether an impressive portfolio of products.

Continental tyres boost their market share by continuously adding new tyre products to their range. One of their latest tyre products is a new winter tyre the Vanco 4 season 2 tyres.

Here in 2020, then Continental tyres are still steaming ahead as one of the worlds leading tyre manufacturers. Although we here at Pellon Tyres support Continental , we enjoy the privilege of selling General Tyres. Of course General, were bought out by Continental tyres for their expertise in the design and manufacture of the General 4×4 tyre range ! Including the world renowned “General Grabber”range of 4 x 4 tyres.

Of course, General also make a range of summer tyres and importantly, a great winter tyre range. With attention to their range of tyres been able to fit probably 99% of European cars.

Of course general tyres are also sold at a lower price range. Because of this the tyres are very popular here at Pellon Tyres in halifax.

 

See on www.rubbernews.com

Continental tyres will continue to play a big part in the development of the Pellon Tyres business plan going forward past 2021.

flat tyre

Punctured Tyre-Lady Drove over 20 Miles on a flat TYRE ?

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Punctured Tyre

Female Customer Drove over 20 mile on this Punctured Tyre ?

This is one of the strangest stories I have heard in the past two years. A lady customer called in to claim that she had a service done 

to her Audi estate about a month ago, and the car was now acting very strangely. She said that when the car was going round the bend she could feel it swaying slightly, but it was steering perfectly normal on the straight roads. We asked her how long the car had been doing this and she said that for a couple of days or about twenty miles. We went to put the Audi on the ramp, but noticed the car was sloping to one side ?.

When we checked ,she had a tyre that was completely ripped off on one of the side walls.

This Punctured Tyre had in fact been driving with the same characters as Continental Run Flat Tyres, for more than twenty miles. The lady customer had not suspected anything because the car had not swerved violently or even veered from side to side, as you might expect from a big car such as the Audi estate.

The Punctured Tyre is the one shown in this blog and the ripped off side-wall can be easily seen. Credit should also be given to the Continental Sports Contact that took the battering, although not a run-flat it did remarkably well.

So to follow up on this ! Have you noticed all the old tyre treads and pieces of rubber tyre treads ! That are present on the side of the roads and motorways. Especially car tyre treads.

 

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres. Giving a nationwide guarantee for all our work and parts. Of course ,we also sell run-flat tyres online such as the Bridgestone safeguard tyres. Of course, from our website www.pellonautocentre.com by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

1234yf air conditioning gas

Customers Satisfaction Ratings-Blowing our own Trumpet! Pellon Auto Centre Halifax UK

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Customers Satisfaction Ratings

Customers Satisfaction Ratings

I must admit that in most of my years as a garage owner then customer satisfaction ratings were never known. Of course up to the advent of the modern computers then there was no such things as ratings fro your customers. So its become a thing of the future! And why not. Importantly, it is one of the best indicators that your business is doing well. Whatever type of product or service that you are selling.

Another happy positive is that when you have high ratings then its no coincidence that your business will be thriving. Anyhow thats my experience! Consequences, also set out other parameters, that give will the thriving business the best results. In my opinion number one factor is having the right staff. Especially when in the garage situation.

Garage owners just dont get it !

Of course the  garages of today have got a lot to thank for the starting of the “Kwik-Fit” era. Coming out of an American idea from the infamous Tommy Farmer, then fast fits brought the garage industry into the 21st century. Incidentally we do still have the dirty back street type of garages and scruffy second hand tyre shops for all to see. However the garages that prosper will have all the right mixtures of ideas and cleanliness that the modern driver s are looking for. This also reflects on the particular garage businesses ratings of customer satisfaction.

These days of consumerism mean that we all have to try harder, be more polite and generally “bend over backwards”. So to keep our ratings high. Consumers are very savvy  and will freely give a business a good review. Strangely enough there does not seam to be a middle of the road review! At least not with us at Pellon Autocentre. Most reviews are in fact 5 stars which is excellent for us. However, we get the odd customer who will give us just a 1 star rating.

I must confess that I used to hate this. Although very rare then it is all part of system. We will never please everybody! Now I take the time to look into this. So, when we receive a low rating then I now investigate the poor result. Then first thing that hits me is that my excellent staff always know about the circumstances. I truly believe that there is a certain type of person who is never going to be happy.

Whatever and wherever they go, these people are trouble.

So, I know before I say anything that my staff know exactly what has happened. Believe me or not it is always the customer that has caused the problem leading to them giving us a 1 star rating. Importantly, we do make mistakes! After all we are only human. But a good garage will handle any problem in the correct manner. Always changing a possible bad situation into a good outcome. This includes all our garage services and products. Including tyres and associated services. and MOT testing.

Finally we do have good reviews on Google and Facebook. But in my opinion our online tyre portal www.pellontyres.co.uk is the most accurate and is not open to any low score abuse from “keyboard warriors”. Subsequently, trying to knock your reputation by giving a false low score. Bellow I have published our excellent results and would like to thank our great customers. So, for taking the time and energy to give us the results that all businesses dream about.

Net Promoter Score Results

What does your NPS score mean?

Your NPS score tracks customers on how they represent your company to their family, friends and colleagues.

  • A negative score means you have more Detractors than Promoters and your organization is unlikely to grow.
  • A NPS score of above 0 is considered to be good.
  • A NPS score above 50 is considered to be exceptional. This also indicates that awareness of your organization will grow through word-of-mouth marketing.

The NPS score is calculated by subtracting the percentage of Detractors (those who scored your fitting centre as a 0-6) from Promoters (those that scored your fitting centre as 9-10). This generates your Net Promoter Score.

Many Thanks from me and all my excellent staff for their contribution to having great Customers Satisfaction Ratings.

Eric Roberts