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Fiat Abarth Spider for MOT Test

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Fiat Abarth Spider for MOT Test

Fiat Abarth Spider for MOT Test
Fiat Abarth Spider for MOT Test

Fiat Abarth Spider for MOT Test

We had the pleasure of welcoming a Fiat Abarth Spider, a pure Italian beauty, to Pellon Tyres in Halifax the other day.

I must admit that it looked flawless as it sailed in for its yearly MOT. It was one of those occasions when you stop and realise what a treasure this particular car type is. Because it’s so worthwhile, I decided to give this tiny legend a little more attention.

Now, the Fiat Abarth Spider is a stylish vehicle with a respectable amount of history. It was created in the middle of the 2010s as a result of a partnership between Fiat and Mazda, and it has a sporty, vintage charm that is reminiscent of the original Fiat 124 Spider from the 1960s and 1970s. For those who desire something more than a cruiser, the current Abarth model is a genuine small roadster with a racer’s heart. If the weather cooperates, of course, it will have a little of that hair-raising, wind-in-your-hair feeling that is ideal for our local Yorkshire lanes thanks to its powerful 1.4-litre turbocharged engine that produces a lively 168 horsepower!

Fiat Abarth Spider for MOT Test
Fiat Abarth Spider for MOT Test

The Abarth Spider’s handling and personality are what set it apart.

This is more than simply a rebranded Mazda MX-5; it has a distinct personality. It has a slightly firmer ride, a quicker steering response, and that distinctive exhaust note that growls every time you step on the gas thanks to Abarth’s tuning. It would be an absolute pleasure to drive one around the hills and valleys of Halifax; it would be a fitting homage to the era of vintage sports cars with a contemporary touch. It seems as though it was designed to elevate even a stroll around our cobblestone streets to a momentous occasion!

The original 124 Spider was renowned in the past for its motorsport heritage and elegant design.

Fiat’s blend of speed and elegance was spot on. The Abarth model of today masterfully continues that tradition, bringing the essence of the roadsters of the 1970s into the modern era. Seeing one of these beauties on the roads of Calderdale or parked outside a local bar is a true delight for those in the area who have a little fuel in their blood.

This specific spider was shining when it entered. The interior and paintwork alone gave away that it had been well-maintained. Given how well the owner has maintained it, it passed its MOT with flying colours. And it’s always wonderful to see vehicles like these that are a pleasure to drive and are well-maintained by their enthusiastic owners.

Fiat Abarth Spider for MOT Test
Fiat Abarth Spider for MOT Test
So congratulations to the Fiat Abarth Spider and everyone who continues to inspire people to drive! Fiat Abarth Spider for MOT Test

It’s worth mentioning that the Fiat Abarth Spider isn’t just a looker; it’s a car built to be driven with passion. Whether you’re winding along the bends of the Hebden Bridge roads or taking a spirited drive through the Pennine Hills, it feels right at home. It’s the kind of car that makes you want to take the long way back just for the sheer fun of it.

With the roof down and that raspy Abarth exhaust singing its tune, there’s a feeling of connection with the road that modern cars often lack. It’s proof that even in today’s high-tech motoring world, there’s still room for raw driving joy. If you ever get the chance to drive one, take it—it’s like a little Italian holiday right here in Yorkshire.

There’s something unique about seeing a car with soul, whether you’re speeding through the Yorkshire countryside or navigating the streets of Halifax. Give it a nod if you see one; you can tell it has a lot of charm, a little bite, and some history.

 

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Customers Satisfaction Ratings

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Customers Satisfaction Ratings

Customers Satisfaction Ratings
Customers Satisfaction Ratings

Customers Satisfaction Ratings

I must admit that in most of my years as a garage owner, customer satisfaction ratings were never known. Of course, up until the advent of modern computers, there were no such things as ratings for your customers. So it has become a thing of the future! And why not. Importantly, it is one of the best indicators that your business is doing well. Whatever type of product or service you are selling,.

Another happy positive is that when you have high ratings, it’s no coincidence that your business will thrive. Anyhow, that’s my experience! Consequences also set out other parameters that will give the thriving business the best results. In my opinion, the number one factor is having the right staff. Especially when in a garage situation.

Garage owners just dont get it ! Customers Satisfaction Ratings

Of course, the  garages of today have a lot to thank for the start of the “Kwik-Fit” era. Coming out of an American idea from the infamous Tommy Farmer, fast fits brought the garage industry into the 21st century. Incidentally, we do still have the dirty back street type of garages and scruffy second-hand tyre shops for all to see.

However, the garages that prosper will have all the right mixtures of ideas and cleanliness that modern driver s are looking for. This also reflects on the particular garage businesses ratings of customer satisfaction.

These days of consumerism mean that we all have to try harder

be more polite and generally “bend over backwards”. So to keep our ratings high,. Consumers are very savvy  and will freely give a business a good review. Strangely enough, there does not seem to be a middle-of-the-road review!

At least not with us at Pellon Autocentre. Most reviews are, in fact, 5 stars, which is excellent for us. However, we get the odd customer who will give us just a 1-star rating.

I must confess that I used to hate this. Although very rare then it is all part of system. We will never please everybody! Now I take the time to look into this. So, when we receive a low rating then I now investigate the poor result. Then first thing that hits me is that my excellent staff always know about the circumstances. I truly believe that there is a certain type of person who is never going to be happy.

Whatever and wherever they go, these people are trouble.

So, I know before I say anything that my staff know exactly what has happened. Believe me or not, it is always the customer that has caused the problem, leading to them giving us a 1-star rating. Importantly, we do make mistakes! After all, we are only humans.

But a good garage will handle any problem in the correct manner. Always change a possible bad situation into a good outcome. This includes all our garage services and products. Including tyres and associated services. and MOT testing.

Finally, we do have good reviews on Google and Facebook.

But in my opinion, our online tyre portal, www.pellontyres.co.uk is the most accurate and is not open to any low-scoring abuse from “keyboard warriors.”.

Subsequently, try to knock your reputation by giving a false low score. Below, I have published our excellent results and would like to thank our great customers. So, thank you for taking the time and energy to give us the results that all businesses dream about.

Forward to 2024 here at Pellon Tyres we are now members of Tyresafe.org to help promote safety.

Net Promoter Score Results

What does your NPS score mean?

Your NPS score tracks customers on how they represent your company to their family, friends and colleagues.

  • A negative score means you have more Detractors than Promoters and your organization is unlikely to grow.
  • A NPS score of above 0 is considered to be good.
  • A NPS score above 50 is considered to be exceptional. This also indicates that awareness of your organization will grow through word-of-mouth marketing.

The NPS score is calculated by subtracting the percentage of Detractors (those who scored your fitting centre as a 0-6) from Promoters (those that scored your fitting centre as 9-10). This generates your Net Promoter Score.

Many Thanks from me and all my excellent staff for their contribution to having great Customers Satisfaction Ratings.

Eric Roberts