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Pellon Autocentre Halifax-are a Unipart Car care centre UCCC.

Pellon Autocentre Halifax; Many motorists have problems when it comes to having their car serviced.”Unipart”Pellon Autocentre Halifax

Pellon Autocentre Halifax

Pellon Autocentre Halifax uses best replacement parts

Most cars need a major annual service, and in our belief, depending on the mileage should have one or even two what we call “engine services” a year especially diesel engined vehicles.
The oil and filter require changing and the rest of the levels topped up. Cars over three years old could and perhaps should have the primary service carried out at the same time as the MOT test.
It depends on what type of garage you choose and indeed trust.
We at Pellon Autocentre Halifax decided to join the UCCC garage scheme to upgrade our standards and quality of parts to conform with the new EU regulations, that allows garages to service cars that are still under manufacturers warranties.

All the service parts that we use on all car brands are from Unipart Express factors and are of the finest quality.
Every car that we service has a printed service sheet from our Autodata computer programme. Consequently, the specific car service is carried for each make and model of car. We also check the timing belt changing times and pass the information on to the customer.
We at Pellon Autocentre Halifax advise our customers to have a service at the same time as a MOT test. Furthermore, your car has been looked after and is more importantly safe to drive and to other road users.

Pellon Autocentre Halifax

Another advantage of taking your car to a Unipart centre is that we offer a guarantee that covers you for the whole of the UK. If there is a failure of the work, we have carried then your car will be repaired free of charge at another Unipart centre in the area that you have had a problem. Covers for all types of motorists.
As a UCCC service centre, we have to be part of the Government recommended garage regulatory body called Motorcodes. Asa member of

A sa member of Motorcodes we have to be checked by the RAC on certain standards and fair pricing. Our staff take examinations in their workmanship and the work that they have done on the day of the audit is checked for quality a great benefit to our customers. We also have to retain all the old parts for 24 hours for the client to check if required.
Motorcodes also offer an arbitration service to resolve any disputed that may arise between ourselves and a customer.

Pellon Autocentre service all makes of cars pellonautocentre in their Unipart centrePellon Autocentre Halifax.

Pellon are members of Unipart Car Care Centres and give a nationwide guarantee for all our work and parts. They also sell General Grabber Tyres online . From our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists. Who need to go to work and leave their car with us for work doing. They are also an official MOT testing station and are members of Motor-codes, who carry out checks for a high standard of equipment and workmanship.

Motorists Trust Motorcodes network-put their trust for reliable work in the “Motorcodes network”

Motorists Trust Motorcodes network

Drivers Trust Motorcodes network

Each month, Motorcodes releases figures on a variety of customer satisfaction ratings.

We think this is important, to demonstrate transparency both to potential garage clients and to the authorities. As Motor Codes subscription has expanded, our Code Survey helps explain that this growth is about much more than putting a badge on the garage doors, with no regulation.
The good news, as you’ll see in the table below, is that January’s figures show that the high standards set for subscribing service and repair centres are being maintained. Amongst the numbers is a notable 95% customer recommendation rate – probably the most important statistic of all and one that bodes well for business within the network.

Motorcodes January satisfaction results

Motorists Trust Motorcodes network

Real customer satisfaction

Overall satisfaction
93%
Recommend to friends/family
95%
Booking process
95%
Quality of service or repair
95%
Quality of information provided
93%

Level of customer service in Motorcodes
95%

This is no doubt going to be one of the most successful consumer protection schemes that were brought out in the garage World. In the past, we only had the Trading Standards system to protect the motorist from been let’s say “taken for a ride”, by corrupt and dodgy garage owners. In the last few years various Government schemes had been tried out here in the UK, and to an extent, there have been some real systems. Most of these though were tied to buying car servicing products, which in my mind did not stop with the spirit of things.

We in the garage trade needed a transparent system to link up the garage with the customer, in a case of any disputes that may arrive during the service or repair of the client’s car. Motorcodes came along and in my mind was the ideal vehicle to sort out any differences that may have risen while the garage was in charge of repairing their car.

Motorists Trust Motorcodes network

Also, other things were in the Motorcodes good practice scheme. One of them is that each participating garage must have regular inspections. These include a fair pricing system that is transparent to the motorist. We at Pellon Autocentre in Halifax UK, do not carry out any work to a customer’s car. This is unless the client is notified of the price and understands  about the work that we are carrying out, if they are any ad don’s that were not foreseen, then the customer will be contacted again, and we will explain the reason for the extra charge, this way there should be no surprises when the client receives their final invoice. 

Motorists Trust Motorcodes network

Another Motorcodes safeguard is that we must keep the old parts to show the customer what we have fitted for a 24 hr period before final disposal, this also includes any service parts

Motorists Trust Motorcodes network

English: A business ideally is continually seeking feedback from customers: are the products helpful? Are their needs being met? Constructive criticism helps marketers adjust offerings to meet customer needs. The Source of the diagram: here (see public domain declaration at the top). Questions: write me at my Wikipedia talk page (Photo credit: Wikipedia)

That we may have changed, this makes the whole thing transparent and ensures tiny disputes or falling out with the customer, we are all aware that repairing cars can be a distressing time for customer when they leave their vehicle with you, so all this good code of practice, helps towards a better all round experience for the under pressure motorists all part of being a member of Motorcodes, in my opinion, the best garage standard organisation out there at the moment and we at Pellon are proud to be members.  

 

 

Eric Roberts

Hi, I would like to introduce myself. I have worked in the
Garage and Tyre and Battery business now for 40 years. I have worked for a
couple for national tyre companies in my younger days, before starting my first
business. I now own a company here in the UK called Pellon Tyre and
Auto-centre
, and I am a keen blogger about anything to do with cars and their
related products that will help my business. We are members of Point-S and
Motor-Codes and are also a Unipart Car Care Centre and of course Tyre-safe.

 

Car Servicing-Halifax-UK-Some advice about keeping your car in good and safe condition

Car Servicing-Halifax-UK; Many motorists have major problems when it comes to  car servicing,

 

Car Servicing-Halifax-UK; Most cars need an annual” major servicing”, and in my belief depending on mileage should have one or even two what I call “engine servicing” every year.  This, as a rule, means the oil and filter changed  and the rest of the levels topped up. Cars over three years old could and perhaps should have the main service carried out at the same time as the MOT test.

Your garage should advise you to have test carried out prior to the servicing, this is always best practice and is recommended by the Ministry of Transport as the correct procedure. It also gives you control of your purse strings, indeed,  what you should do is instruct the garage to notify you of any failures that the test may throw up. You must also ask your garage to give you an estimate of the cost of repairs to your car to get your car through the test.
Many customers of servicing centres do this because if the cost of your repair schedule is high, you may not be able to afford to have the car serviced, indeed you can then cancel the service for a later time when you can afford to have the servicing carried out. The finest practice though is to have the test and the service carried out on the same day. This will ensure that you car will be in tip top condition for your summer holidays or indeed that harsh winter to come.

Look for a Unipart servicing centre

Car Servicing-Halifax-UK

Car Servicing-Halifax-UK

Most accomplished garages  carry out servicing  cars to a high standard. They will carry out menu servicing according to the manufacturers advice. Indeed many garages and auto centres use a servicing  menu. That is specialized for your car by typing your registration number into an  automotive computer. Using software that prints out the exact service menu for your car. This also tells the engineer the exact type of oils to use.  This is essential due the different types of oil now used in up to date car engines. Another benefit of using this technology. Is that the processor will recommend on the time or mileage it takes before your cam belt requires changing. This, in turn, should come in the form of recommendation written as an advisory on your “work to do  sheet”.

Car Servicing-Halifax

Another good piece of advice is that if you are new to an area. You do not know where to have your car serviced it look for a garage carrying the MotorCodes Code Of Practise sign .This will ensure that you will get reasonable prices for a service and repairs.Because the garage has been checked for good practice and procedures by the RAC of Great Britain. Therefore any quality control procedures by the auto centre should give you confidence enough that if any problems occur. Consequently they will be dealt with in a fair and correct conduct. In general, any garage you carries out MOT testing,  are generally up to a good quality and are also regulated  and  controlled by the Vehicle Standards Agency.

Car Servicing-Halifax

Car Servicing-Halifax-UK

Car Servicing-Halifax-UK

The usual way to find a good  Car Garage is by word of mouth by friends or relations. Other methods are yellow pages or Google on the internet. 

Also try to go to a servicing centre, 

Car Servicing-Halifax-UK

Car Servicing-Halifax-UK; Our team

that is regulated by a trade organisation, then if a dispute arises your dilemma can go into the negotiation and with a” bit of luck” resolved. Also, people do vote with their feet and an industrious servicing centre is usually a good servicing centre, happy motoring. One of the most asked questions over the phone is How Much for Car Service, but all our service prices are shown online, so we refer them to the internet. 

 

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles.