Peugeot 206 Clutch-This customer had a double problem with her clutch?

Peugeot 206 Clutch

Peugeot 206 Clutch

Peugeot 206 Clutch

Lady customers, now make up about 60% of our total customer base. Of course, this has built up over the years. Of course, it is no coincidence that we have also built our social media base over the past few years.
As a result, I believe that our attempts to give our best customer service, are reaping results. Because, I am certain that our lady customers are more willing to spread the good word. Especially, on FaceBook.
This short article is about one of our lady customers and her Peugeot 206 clutch problems. Hence, the lady’s name is Susan. Susan and her family are good customers of ours.
Indeed, Susan telephoned us about six or seven months ago. In fact she was on her holidays, somewhere in Devon or Cornwall. Consequently, she was driving along and noticed that there was a click or knocking sound when she depressed her clutch. In order to help her, I recommended that she pulled into the next safest place and call us back.
As a result, the clutch failed altogether, luckily just before she reached a supermarket car park. Without doubt, I surmised that her clutch had gone. Susan was five or six hours away from Halifax.So I had to arrange another garage from the Unipart Car Care Centre (UCCC), to repair her Peugeot 206 clutch.
Been a member of UCCC, helps us to repair our customer’s cars when travelling across the UK. Especially ,when they are so far away. However Susan’s car was promptly collected and repaired at a reasonable price.

Peugeot 206 Clutch

Alex splitting the gearbox to get to the Peugeot 206 Clutch

Peugeot 206 Clutch

However, fast forward six months and Susan was hearing a similar noise when pressing the clutch pedal.Hence, her car was a peugeot 206 1.4 with a petrol engine. because of her concern, she left the car with us to take a look at the car.
Our first job was to strip down the clutch to check other garages workmanship.This particular model has a hydraulic clutch. However, we noticed that the clutch release bearing, looked very black and burned. This is due to the bearing overheating.
Of course, on closer examination, we found that the car needed a new clutch release bearing. The slave and master cylinders looked ok but we bled them out just to make sure.
After building the clutch assembly back up again. Then we road tested the car and everything was fine. As a result of us been a UCCC then we did not charge the lady the full price. She was very happy with this and I am sure that we would have got yet another great revue on social media.

Eric Roberts