All my other posts that are referrals to my garage and business.

Engine Carbon Clean Service-Pellon Autocentre in Halifax UK can now offer this Engine Cleaning Service

Engine Carbon Clean Service

Engine Carbon Clean Service

Engine Carbon Clean Service

All these new procedures have come about by a change in the MOT testing rules from May 2018.  So, from May 2018 the smoke test limit for Euro 6 and some Euro 5 diesels will be halved. This also ties up with the number of cars that have been having there DPF’s (Diesel particulate Filters) removed completely. So it will now be an MOT test failure if your vehicle does not have an EGR valve fitted and has had it removed.

Of course this will affect drivers who have bought a second hand car and are unaware of its removal. In a statement obtained by Garage Wire the online care repair specialists,  a Department of Transport  spokesperson said:

“We are taking strong action to stop the removal of DPFs. “We expect future changes to the MOT emissions test for diesel vehicles, due to come into force by May 2018, to make it easier to detect vehicles with failing or removed DPFs.”

Engine Carbon Clean Service

CONTAMINATION AND ITS EFFECTS ON AN ENGINE

Fuel and Oil are an organic matter, when they are burnt or left to naturally degrade they form contamination, this adheres to different components within the engine, namely:

  • EGR Valve
  • Lambda Sensor
  • HVL
  • VVT System
  • Injectors
  • Valves
  • Piston Crown
  • Piston Rings

Over the last 20 years, engines have become more complex and the tolerances within the engine have become finer. As a result, it takes just a small amount of contamination to adversely affect engine performance.

Pellon Autocentre invest in a new Carbon Clean machine

Of  your vehicle can now fail the emissions part of the MOT Test due to the new stricter smoke test that comes under the Euro 5 and Euro 6 lowered limits. So to keep up to speed we here at Pellon Autocentre have invested in a new machine for cleaning up your vehicles engine. This can be done in conjunction with a regular service or to just get your vehicle through the MOT tests stricter emission rules.

Modern engine design, coupled with a drive to reduce harmful emissions, has led to a significant increase in contamination related issues such as

  • Blocked DPF’s
  • Fouled Fuel Injectors
  • MOT emission failures

The Tec4 Carbon Cleaning Machine, backed up with our unique marketing package, allows you to fix these issues with minimal fuss and promote a preventative maintenance solution.

Some of the text in this post and the video was kindly provided by Tec4.

Eric Roberts

Van Wheel Alignment Including Suspension

Eric Roberts is owner and blogger of Pellon Autocentre in Halifax UK for www.pellonautocentre.com/our-blog/

 

 

French Ban the Use of Speed Camera Detectors including Sat Navs and Mobile Phones

Switch off you Sat Navs speed camera location facility in French Ban

When a friend explained this to me in France, I thought that he was telling me some kind of joke and although I am a little out of date, I think it is important to keep reminding fellow

French Ban

A typical French speed camera

Britain’s who happen to be going to France, Spain or Italy for their holidays by car.

I must admit that I did not know about the fact that the French Highway Code prohibits the use of speed camera detectors, with penalties of up to 1500 Euros up to the confiscation of your vehicle, a bit draconian you would have thought, but that’s the French for you?

Prohibition of your Sat navs and speed camera alerts

This law came into force on 3rd January 2012. French police law states that it is forbidden to carry any device that can detect the use of speed cameras. This also includes devices such as Sat Navs that you can set them to inform you of any speed cameras that you are approaching; this is usually set on your POI (points of interest).

I have noticed in recent years that the French police authorities have installed many new speed cameras, even on the AutoRoute’s (Motorways). They are also taking down the signs that warn motorists that a speed camera is imminent.

When I researched this I stumbled upon a very good web site that gives you mounds of facts about motoring in France and we are recommended to disable the speed camera detection

French Ban

French speed camera warning sign

part of the Sat Navs, or the app on your mobile phone. Many cars are now coming out with Sat Navs built into the car, and if this is so you are advised to contact the vehicle manufacturer for help and clarification of what to do.

The penalties for breaking the law regarding speed camera detecting equipment can be harsh and severe and are applied according to the letter of the law. If you break the French driving laws you can also have your UK driving license confiscated by French Police (a little known fact). This could lead to your vehicle being temporarily confiscated if you turn out to be the only driver and no alternative driver with a valid license is available to take over from you.

Here in the UK we can legally use Sat Navs and other devices, but did you know that they are also illegal in other European countries?

Spain form instance were the same as the UK but have now made it illegal to use the devices as recently as May 2014. You can still use your Sat Navs but must have the speed camera detection option switched off. In fact the Spanish are less strict than the French, because the speed cameras locations are well sign posted and you can down load a Government APP that shows the location of the cameras. Fines for using devices to detect speed cameras can be as high as 6,000 Euros. If you are driving to Spain please double check and make your journey safer.

Italy is a similar story to that of Spain; where speed camera detectors are illegal, but Sat Navs are not. Fines if caught could be as high as 2,800 Euros

Germany is a similar story, it is not illegal to own a detection device, but illegal if you have it switched on in moving traffic and so with all these countries, it looks like you can have and use Sat Navs  but switch off the speed camera location function and the same applies if you have a mobile phone app.

I am not sure about the other European countries, as I have concentrated on French Ban where most of the British traffic travels to.

Just as a footnote, I drove to France a few weeks ago and have noticed the increase in the building of large gantries across main roads such as the A10 in South West France. At first I thought they were some kind of speed cameras, but have since learned that they were erected to record the movement of heavy goods vehicles, that would be detected by the fitting of a black box inside the cab of the trucks. This idea was to raise taxes for the French government. What are these people thinking of?

The truckers were so against this idea, that they organised demonstrations, road blocks and indeed rioted in places. The result of this is that the idea was scrapped, what a waste of

French Ban

A gantry that you can now see all over France, originally to charge trucks a road tax but now scrapped.

money? I thought that France was hard up? In fact the whole exercise has cost about 900 million Euros, and at the moment the gantries are useless , but who’s not betting that they will be put to other sinister uses against the motorists, who include millions of people travelling to their holiday destinations.

In my opinion all these French Ban measures are just to catch drivers out who will pay the fines into the French government’s coffers, what a shame these things have to happen to an otherwise wonderful country, I for one am selling up and getting out.

Other great web sites about the subject are … http://www.honestjohn.co.uk/faq/speed-cameras-in-france/

And http://www.abelard.org/france/first-arrival.php

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Avon Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

 

Remapping your car engine can save you loads of money in fuel costs by more efficient driving.

remapping,ecu,car

Ryan Linton carrying out a remapping on a customers vehicle

All modern cars are computer controlled for their emissions. The computer is called the ECU, short for Engine Control Unit. It is this unit that links all the different parts of the engines electronics that effectively controls the car’s engine and what the engine omits.

When a new vehicle leaves the factory the engines computer is set to de-fault. This is because the cars may be sent all over the world and have to be set to the same setting, to take into account different climates and driving conditions. The vehicle manufacturers do this by the software settings in the ECU. These settings can be modified, by adjusting and re-setting the original settings, if you see what I mean?

Some older drivers will remember the days when the old style engines were “tuned” or sometimes better known as “krypton tuning”, after the company that made the huge machines that we had to use. I remember the one that I bought, it was made by Sun and you needed a degree in science engineering to work it.

The modern machine that we use today is simply a laptop computer with different attachments to plug into your cars ECU system and can be picked up by your garage technician, who now use this type of equipment all the time, to check error lights and clear fault codes after the car has been repaired. So remapping fits in with our general servicing and repairs.

When the car is remapped, it has to use more fuel in order to have an increase in power. The setting that we use gives the driver three options. 1-is more economy 2- is a blend, of economy and power and 3- is power. The thing that usually happens is that because the car has been remapped and is more powerful, with improved torque, then the driver will save on fuel because they have less need to change gears, say going uphill or driving in traffic, and this will then give you more fuel economy

How do we carry out remapping on a car?

What we do is that our technician plugs in our computer software into the “OBD” port on the ECU of the car. The computer then downloads the information that is stored with the cars settings. We then send this information online to a major remapping company, who store all the information about your model of car. The data is them updated to the specifications that you the customer would like and the updated files are returned to us in Halifax Yorkshire, and re-entered into your cars ECU.

The new version that is entered ill enhances the performance of your car, giving either economy or fuel saving, or a mixture of both. Some cars require what is known as “chip tuning”. This requires the removal of the E PROM from the actual ECU and then the chip is programmed on site. Chip tuning is not as popular now and has been replaced by remapping since 1996.

These developments have all been possible through the motorsport racing car engines that are all tuned by computer to gain the maximum performance on the race car engines.

To conclude remapping gives your engine a far better performance,

you will notice as soon as you press the accelerator. The car will drive much smoother giving you a better and safer drive. During normal driving you will have the knowledge that you are getting a better mileage and use less fuel, this over a year will pay for your remapping investment.

Pellon Tyre and Autocentre are now the Halifax Agents for engine remapping and for further information about the benefits to your car see…http://www.topgear-tuning.com/ remapping ecu car

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Apollo Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

 

Toyota Mirai hydrogen fuel cell vehicle unveiled

Toyota Mirai

The Toyota Mirai is an electric drive, mid-size four-door sedan powered by hydrogen, with a range of up to 300 miles, refuel time of about f…

 

This is just another part of the big mix of fuels that will power the cars of the near future.

Hydrogen cells are also the favorite of some car manufacturers.Including Toyota now with the Toyota Mirai and BMW. In my opinion Hydrogen will be available at many filling stations in the future.

www.pellonautocentre.com/blog

Toyota Mirai is one of the leaders in Hydrogen cell fueled cars

It has come to my attention that there are at least three leading car makes that are heading down the Hydrogen fuel road with their cars. I am a keen follower of the market trends and the direction that the green way forward is heading and that includes the battle that is rising between the EV vehicles and battery technology and the Hydrogen cell technology.

Apart from Toyota with the Toyota Mirai  the other two players are Hyundai and Honda. Other car makers have also been involved with Hydrogen including the American giants, GM. Apparently GM have been running a test fleet of them for a few years now, but it is the Far Eastern country’s car makers that are ahead of the field.

There are enemies of hydrogen as well as battery driven cars, but when the largest car company in the world looks interested in something then it is time to sit up and take note. Toyota is a very experienced and successful manufacturer of cars and has made over 5,600 fuel cell-related patents available. Toyota has started off the motion for hydrogen-powered cars to make it to market at a faster pace.

The inclusion of the auto industry is of particularly import to Japan, where Toyota, Honda and Nissan are key contributors to Japans economy and where the industry together accounts for 10% of the national workforce and 20% of exports. To me it is a good thing that Japan are thinking about supporting the home industry and developing these new products will bring stability to the home workforce.

It does though have to make these technologies available to us all eventually, to comply with European and American laws, but I think that the Japanese are thinking about this when

Toyota Mirai , hydrogen battery

Charging stations like this one in Paris are cheaper than a network of Hydrogen fuel filling stations.

they free off the patents for the new technology cars.

The scrap between battery power and Hydrogen is on.

Both systems have their advantages and dis-advantages, for instance electric cars only require plug-in stations, to be re-charged but the Hydrogen cars will require a network of filling station places, but this will mean that they could be just added to the existing gas stations all over the world.

Both cars can claim to have zero emissions but the Lithium-Ion cars are re-charged by “dirty” coal fired power stations and so are not as green as people think, the Hydrogen car only emits water, so until the power supplies are greener then the hydrogen car wins there.

At the time of writing this post both cars are doing about the same mileage and also both types of cars are still expensive to buy. Hydrogen cars can be re-fueled the same as a gas engine, whilst the battery car has to be charged up over a long period, although scientists are working on a faster charge battery all the time.

Only time will tell which idea brings the most success, but you have to admit that it is interesting times that us auto guys live in.

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Apollo Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

Breakdown Cover-Car and Van Drivers are running around without any?

Car Drivers are Driving without any Breakdown Cover

This is the sort of thing that never crosses your mind as a problem? I actually thought that breakdown cover was nothing much to do with me and that the general motorist would be sensible enough to take cover out, especially when considering a long journey.

However I have now changed my mind, primarily because of the advent of cars that are now without spare wheels. Today’s cars come with all sorts of mismatch spare wheel systems and some of my customers did not even know this and have been driving around without a spare for ages, not knowing that they could get stuck anywhere they traveled, especially without

breakdown cover

Mass air flow sensors are now a common problem for cars breaking down

the breakdown cover insurance  to protect them.

Fortunately for ourselves we are finding that many of the tyres that we are getting in for puncture repairs are just too damaged to repair and require a new tyre and in some case’s a new wheel. This is because they have had to run their car with a flat tyre and they called a relation or friend up to change the wheel, because they do not have a spare.

We have noticed that in the past couple of years that the motoring organizations such as the AA or RAC here in the UK, are attending more and more call outs to motorists with tyre related problems. A few years ago the driver would just stop and fit his spare wheel, until he could get the tyre repaired; now many of the cars on our roads do not carry a spare wheel.

So the real issue would be to join one of the breakdown schemes that are available, to me it is the sensible thing to do, but according to a recent report for the Halifax Bank, one in seven motorists do not have any breakdown cover and so risk getting stranded this winter.

Another problem that is more prevalent on our modern cars is the computer systems that now control our emissions are breaking down. Practically all cars now have these computers (known as ECU’s) and they are creating their own problems for the motorists. Not a week now goes by without a car with that is having electrical engine problems coming in to the garage with a problem.

If the car is stranded in Halifax then we can attend to it with one of our own breakdown vans, but it when the car is away that the customer will get stuck if they do not have sufficient breakdown cover, the survey also says that almost a ¼ of the drivers questioned say that they have been unable to get to work because of car problems, and in my opinion this figure will rise unless more drivers take out breakdown cover.

Young drivers are more likely NOT to take out breakdown cover

As with most things that are driving related it is young drivers that fail to take out any breakdown cover. It is the same as most car related things, the young drivers are also more likely

 breakdown cover

Breaking down in winter time is not a pleasant thing so consider breakdown cover insurance.

to buy a part worn tyre and skip on car servicing, it appears that the car is not one of their priorities inn life and they would rather look good and have a good night out than spend money on their car. The figure for young drivers was 23% of 18-24 year old’s did not have breakdown cover for their cars, no surprise their then.

Jeremy Ward, spokesman for Halifax, said: “Many motorists could find themselves left out in the cold this winter as they fail to carry essential items on long journeys, or check their car is roadworthy. We’d recommend drivers ensure they have an adequate level of breakdown cover in place, and also make some monthly maintenance checks such as tyre pressure and tread depth to stay safe.”

The breakdown cover issue was not the worst thing that drivers came with. Over a third of drivers said that they last checked their tyres over a month ago and more that I in ten had not checked them for over six months. This is why I am always harping on about tyre safety, these drivers are a danger to themselves and other road users.

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Michelin car Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship

Drink Driving-is a grey area to me

Never really did much drink driving

I must admit that I do like a drink now and then, especially when I go out for a drinkwith the wife. I am not a beer drinker, simply because as far back as I can remember, then beer did not agree with me. Some of my friends could drink four or five pints of good old Tetley’s bitter , but I could only manage three half’s of lager.

drink driving

Having a breathalyser test is one of the worse things to happen to you, even if you have not had a drink?

I was a sixties teenager and was brought up on “Saturday night fever” with discos and nightclubs. Drink driving did not come into the equation, we would be well over the legal limit in those days had there been one, but I guess that we were sensible kids, (most of us ) and we always kept ourselves out of trouble.

The thing was that then the cars were older and life went on at a slower pace. I was once coming home from a party in broad day light and ran into the back of my friend’s car, at a road junction. We were pretty shook up, but when I saw the blue flashing lights, I thought that this was it? The police car pulled up and a worried looking policeman asked us if we were alright?

This is it I thought my very first visit to a police station. We expressed our thanks for his concern and told him that we were fine, he said that was good and off he went on his way. As you can imagine we were very relieved and I think that that taught me a lesson, I was not drunk but I had well over the limit.

As I have grown older and more responsible I do not take any chances, but occasionally I must be close on some occasions. I am of the opinion that we should have a total zero limit the same as 74% of other UK drivers that were asked and wanted a lower drink driving limit. The survey was carried out by the road safety charity “Brake” along with car insurance company “Direct Line”.

Drink driving limit lowered in Scotland

In late 2014 the drink driving limit was lowered in Scotland and will be eventually lowered in the rest of the UK, and then hopefully down to zero tolerance. This will be the best scenario

drink driving

French police can stop any car for the breath test at any time

in my point of view, and then it will be black and white, in other words no grey area, if I drink alcohol then I will not drive at all, I will know where I stand and NOT drink and drive.

Other European countries have lowered the limits and now carry out random breath testing any time during the day. In fact I have now been breath tested four times in France, at random places including motorway services areas and motorway toll booths. I must admit that I did not fail the test but how embarrassing it must be to fail?

drink driving

Take a taxi, it is much safer.

More stories and information can be found on… http://www.brake.org.uk/news/1328-dldrinkdrive-dec14

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Hankook Car Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

 

 

Car Servicing and Cold Weather can bring drivers higher motoring costs

Sometimes I think that we are lucky with the winter weather here in the UK. Most winters are a mixture of mild weather with cold spells in-between. We certainly don’t get the extreme conditions seen in the USA, with ten foot of snow followed by temperature of 18C, causing the snow to melt and then flooding.

As a keen blogger I know that the winter months are very good for business in the States as the winter approaches and the freezing conditions cause many problems to the American motorists.

Car Servicing

New water pump to replace the frozen old one.

Anyhow back to the UK. This winter 2014-2015 has been the usual mixture of cold and mild weather that could affect your car if it has not been properly maintained. I am pleased to say that many motorists have now taken heed of our continuous publicity about the advantages of winter tyres and it has now reaped reward with millions of motorists now fitting Cheap Winter Tyres to their cars and a much safer winter experience for them and other road users.

Pre Winter car servicing can beat off problems

As I have mentioned above, winter tyres are an important part of your car and safety, but other things are also important to have checked. I will start off with your window washer bottle. Make sure that you use a high concentrate wiper fluid when filling the washer bottle, try not to be tempted to buy the really cheap stuff, there is nothing worse than your windscreen freezing because the washer water is made of a weak concentrate.

Check out your antifreeze levels and top them up with the right coloured coolant and antifreeze, check with the instructions on the bottle, to get the right mix. Also make a note of when your antifreeze was last changed; every couple of years should be the right time to have it changed. Wiper blades are also worth checking, but these will be

Car Servicing

Check your wiper blades, clean windows are a must in winter.

changed if your car has a pre-winter servicing check out.

Oil too can be affected by temperature change  engine servicing could solve this problem

In my opinion though the UK climate is very changeable, but does not get enough extremes to warrant changing your engine oil in a hot or cold climate. If you are not too sure then your cars manual will give you the relevant information on the different viscosity that you may require if you are heading for a very cold country or a hot country.

Brake and clutch fluid can also be affected by extreme cold weather. If your carry out  regular car servicing then you will not need to worry about the fluid and just have it topped up at your

Car Servicing

Replace fluid in washer bottle with strong anti frost liquid

local garage. Also as I have said in other blogs, it is important that you carry an emergency kit in the car boot, including jump cables and a portable shovel.

Your light are also very important, how many cars do we see driving about on one headlight, I think that they look like motorcycles when I see them coming towards me and it can be very off putting, so always check your lights at regular intervals all year round but because of the short daylight hours, check them more regularly.

As a garage owner I know only too well that the winter weather can bring all sorts of misery to your vehicles and winter is perhaps our busiest times of year, so service your car and eliminate many of the problems that the cold weather will bring you. Only last week one of our customers who is a courier driver, using his own transit van, noticed that his van had started to cut out when driving along.

This was after a very cold frosty night and his van also started to overheat. He rang us up and we suggested that he should come in straight away to prevent any damage to his engine.

Car Servicing

car servicing could have prevented a broken water pump

When he arrived the first thing that we did was to check his radiator water for antifreeze. Sure enough the radiator was full but the colour of the liquid was very pale, indicating a lack of antifreeze. In fact this was the problem. Because of the lack of antifreeze the water pump had frozen and the splines connecting it to the power steering pump had sheared off.

This would have been prevented if the mixture in the radiator had been checked and made up to the correct level of antifreeze. The water pump was changed, albeit in a very tight and awkward place in the engine and the guy went about his business delivering parcels.

This is just an example of what can go wrong in differing winter weather, so a little checking or servicing could in the long run save you pounds by the end of the winter.

Pellon Tyre and Auto-centre offer car servicing and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Pirelli Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

Different driving conditions confront us all in the autumn before Winter arrives?

Different driving conditions confront us all in the autumn

I must admit that autumn is one of the times of year that I have grown to love. It is almost magical how the weather changes as autumn approaches. One day we have warm sunshine and

autumn tyre

This washer bottle needs topping up before autumn

then the next day we have gales from the west and heavy rain, this also adds different driving conditions for your car. You know that this is the end of summer and that winter will soon be here.

As a garage owner and keen driver, I also know that we must prepare our cars for autumn and winter to face whatever the weather may throw at us. The first thing that I notice is the glare of the sun, especially in the late afternoon as the day gets darker. The first time this happens it always catches us out. We press the washer button and a tiny squirt of water trickles out, or worst still the last squirt comes out and smudged the entire windscreen.

If only I had checked the washer bottles and put screen wash in I would have not been blinded, driving along with one eye closed trying to see the road ahead, because of the blinding sun bringing Different driving conditions with dirty windscreen

, making driving very difficult. Most of the supermarkets and fuel garages have this stuff on display a month before we need them so the first lesson is to buy some screen wash with added antifreeze and make sure that your water bottles are filled with it. I also keep some in the car boot, because it always runs out when you least expect it to and then you have a reserve supply in the car (not at home).

First Icy Windscreens in autumn bring Different driving conditions.

This is also the time of year when we are most likely to have an ice covered windscreen, when setting of on a dark morning, (not much fun?). This is the where a good old fashioned ice

autumn tyre

Wiper blades need changing to combat sun dazzling

scraper comes into its own. The ones with the handles on are best, and then you won’t freeze your hands and fingers off. Once you have scrapped off the ice you should have a new tin of de-icer handy to clear away the remainder of the frost on the windscreen. Some people use their credit cards for this, but a nice new ice scraper does the job far better and so this is number two on your autumn shopping list, an ice scraper.

Never be tempted to do what some drivers do and pour hot water onto your screen, I know that this is what some people do, and some drivers get away with it, but thousands also shatter their windscreen using this method.

Another good point to remember to help you against low sun dazzle, is to clean the inside of your cars windscreen as well as the outside, the cleaner all the windscreen is the easier it will, be to see against the autumn sun dazzle.

Change your windscreen wipers in autumn

This is also a good point to practice. Have your windscreen wipers changed before the onset of any bad weather and prevent windscreen smudging and poor visibility, you know this makes sense, there is nothing worse than a smudged screen and it can be a very dangerous thing to happen to you. I have had to

Different driving conditions

check your tyres tread depth

stop my car on a number of occasions in the past to clear my car windows, but now I make sure that I am better prepared.

Check your tyres in autumn

It is not rocket science to know that the onset of winter can be a disaster if your tyres are bald and have no tread left. Wet roads covered in leaves can be as dangerous as driving on black ice, so please have your tyres checked and if you do have to buy some, think about fitting winter, they are not much different to the summer tyre price these days and will give a far safer car in the bad winter weather.

Check your light bulbs at least once a week in autumn

I do realize that much of this stuff is common sense to many drivers but how many cars do you see driving along with a light out?. Whilst driving on a local motorway recently there were three cars in row with a light bulb out, this must have added to Different driving conditions . So it is important to check your lights at least once a week, or let your local garage check them for you Some bulbs are now difficult to fit for the DIY motorist, but your local garage will do this for you and if you are a regular customer , then most garages will not charge you. If you have to pay like some of the national companies such as Halfords, and then go to a local garage they will be only too willing to help with any of the checks that I have talked about.

Car batteries can be checked, but in my opinion when they go then they just go, so if you want them testing then fine, have them tested, but they tend to go when you least expect them to, they should last you three years so if your car is older than that you could expect the battery to go at any time, all the other things in this article can be prevented by a little

Different driving conditions

Check your lights and fit new bulbs where required

preparation before the winter arrives in the autumn.

Pellon Tyre and Auto-centre offer car and van servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell New Winter Tyres online from our website www.pellontyres.co.uk by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

 

Vauxhall Corsa- Fails MOT Test- Because of Worn Out Front Suspension.

vauxhall corsa

New Lambda sensor fitted after the emissions test failure.

The Vauxhall Corsa is indeed a very popular little car,

Especially with female drivers. The little car also makes a good city car, with very little problem when getting around town and parking. The Corsa is well known for its light steering;

vauxhall corsa

Vauxhall Corsa for Mot repairs

(power steering) which makes the little car easy to maneuver and along with its good rear end visibility makes the car easy to park and is a favorite with the lady drivers.

The car was launched by Vauxhall in 1993 and has proved to be a very successful model for the giant car company. The car has also remained cheap to buy, both new and second hand. We recently purchased a Vauxhall  Corsa from one of our lady customers, to be used as one of our courtesy cars, and it has proven to be a little gem and popular with our lady drivers, who use the car when leaving their own car for servicing or repairs.

The Corsa has a few drawbacks; it is not for the taller person and the car is very cramped when driving with four adults, (two fronts and two rears), they are also not very suitable for the out of town open road driving. They are noisy due to road and engine noise and they do not corner very well, especially with a full car of adults.

However despite this the little super mini is very popular amongst younger people, as this is the first car than many first time drivers can usually afford , Corsa’s can be found at bargain prices and as I have said earlier the lady drivers love to drive them around town and they are easy to park.

The running costs of these little cars are one of its assets, the little 1.0litre cars can do as many as 50 mpg and the diesel versions can come up figures of 60 mpg, making the car a good

vauxhall corsa

Vauxhall Corsa new and old broken spring

choice for the economically minded driver. The insurance is also very low, most normal sized engine cars come into the lowest insurance groups possible. The Corsa is also cheap to service, making the car as I have said earlier cheap and economical to run, favouring the money conscious lady drivers and the young first time car buyers.

Vauxhall Corsa cars have had several factory recalls

These little cars are usually trouble free when it comes mechanical problems apart from the usual wear and tear items such as tyres, exhausts and suspension and brake parts, but there has been a few recall problems with cars between 2000 and 2006.

The following problems included, air bag problem due to faulty software, faulty seat adjustment catches and spring, causing the seat to move or not lock, steering wheel problems, the centre nut that holds the steering wheel in place was not tightened correctly causing the steering  wheel to wobble. The early Corsa had also cam-belt problems, they should be changed every 40,000 miles promptly, or a damaged engine could follow,

One of our long standing lady customers dropped off her carfor a service and an MOT test. She said that the car was in excellent condition and should walk the test. Dale Linton tested the car and found that all sorts of things were wrong. The steering and suspension had lots of play in them, the car also had a broken spring and also failed the emissions test.

We always phone our customers before working on their car and we always save the old parts for them to look at.

The Vauxhall Corsa required new front control arms (known as wishbones to some people) a new spring and a new lambda sensor. The lady said that she could hear some knocking coming from the front of the Vauxhall Corsa when she drove over speed bumps, but did not think much about it. She gave us permission to complete the work and new control arms were fitted. We know that you can

vauxhall corsa

Vauxhall Corsa new and old worn out front control arms before refitting

fit new control arm bushes, but this takes much longer and by the time you have removed the old bushes and fitted new ones, we can fit a complete new arm. The costs work out about the same because of the labour factor.

We fitted a new lambda sensor and a new spring before re-testing the Vauxhall Corsa and then servicing it. The car is now a far better ride than when she brought it in and the lady customer noticed this and thanked us for our great service.

Pellon Tyre and Auto-centre offer car and van servicing and car steering repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell tyres online from our website www.pellontyres.co.uk  by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.

Car Owners are they Really Getting Ripped off by Garages? And How To Cope with Disgruntled Customers.

Garages are becoming more transparent towards Car Owners

There are many recent reports about Servicing a Car and repair garages are ripping their customers off. I am not sure what these reports actually cover? Is it the one man band

Car Owners

It is very important to meet and greet your Car Owners customers

operations, the larger independent garages or the main franchise dealers? Or are we all being “tarred with the same brush”.

I must admit though, no matter how you try in any trade, you will not please all of your customers and it depends how loud the disgruntled person is to how it may affect your garage. We can all try our best, but we are all going to get the “wrong customer at the wrong time”. I have come to the conclusion that there is nothing much you can do about these people, they probably have other issues that are affecting their personal lives and you are the one that they are taking it out of.

Garages should be aware of social media

Ten years ago we would have hit “a brick wall” with the customer that you just are not going to please whatever you do. I regard myself as a very calm person but when I have confronted some of these “raging” customers, then my blood has reached boiling point, and my blood pressure has hit the roof. I have built my garage and Business Plan on trust and have enjoyed customer loyalty beyond my wildest dreams. Over the years we have had whole families returning time and time again for their cars servicing and repairing.

Although it sounds like that we have many bad tempered and grumpy car owners, they are indeed far and few between, but when they come they can really hurt you. The big threat at the moment is to “expose “us on social media, especially on Facebook. This has happened once or twice now, but we just tell them to go ahead, we can defend ourselves and our reputation

Car Owners

A happy smiling face in the reception always helps when greeting the Car Owners

and I am sure that other people who know them will be familiar with how they behave.

Although some of auto press appear to be concerned about the level of training that our mechanics or technicians receive, (whatever we like to call them), then I am not so sure. I think that the whole education of young people has been watered down in recent years here in the UK and this includes the colleges where our young mechanics start off. Some like to think that this is progress and a new way of education, but looking back over the years I do not think that the levels of quality, have not dropped very much, if any.

The difference is that our apprentices now receive on the job training and assessments, and in my own experience I think this works. I find that my staff will do the course work at home in their own time, without much prompting. I remember when I was an apprentice (in the dark ages) I had to go to night school classes and hated it, now everything is more relaxed, providing the youngster does do the work that we ask of them.

This brings me back to having to raging customer and to face the customer who may be out to get us. I firmly believe that part of all of staff training should be in customer care. These days the standards for caring for the customer and their cars have risen.

For young people who are just starting out in the garage trade and are starting their own business for perhaps the first time, should take this into consideration. Even if you are just a one man band or a mobile mechanic, you should look at some of my advice that I offer as a successful garage owner of Pellonautocentre for twenty five years.

What garages can do to cushion the aggression?

1: One of the most important things that you and the members of your staff should be trained in is the old chestnut of “meet and greet”. This is the first thing we teach any of our staff, and believe me people have to be taught this skill. Just a basic “yes sir/Madam, how can help you” will be just fine. Even if you have got a hangover or just argued with your wife, this is the very basic polite response that your customer deserves and of course a smile. This also applies to answering the telephone, never let the phone ring out, train your staff to answer it politely, until a senior member of staff can take the call.

2: Escort the customer to your reception/manager or whatever system your garage operates in. This is passing the customer onto the expert, who will help the customer with any advice or problem that they may have. Too many businesses do not take any time out to perform these basic tasks, they fly about with the customer in close pursuit trying to explain that they have a problem with their brakes. For my UK readers, (a good example of what not to do can be seen in the garage that Kev owns in Coronation Street). No time sorry too busy attitude, will not build you a successful garage business.

3: Once you have these basics in place then you are prepared for that monster customer, with his huge problem. I know that some of the bigger garages, such as main dealerships are trained to cope with these types of situations, but in general the small rage has to cope, whoever the unlucky member of staff is who has to deal with the matter. If you do not have a person who is trained to cope with these things, then you should take a deep breath and ask the disgruntled customer to step somewhere out of the way, (this may upset other customers, who may be waiting for your attention).

4: Keep calm and whatever the customer’s grievance may by do not take it personally. You must try to put yourself in the shoes of the customer, has he got a genuine reason to be

Car Owners

Staying calm is one of the best pieces of advice when dealing with irate Car Owners

annoyed with your garage. Is the thing that is causing a dispute with your garage reasonable? We have been accused of scratching a car on a couple of occasions, we know we didn’t do it but have come to some sort of compromise and kept the customer’s business try to keep in a conversation and not a “slagging match”. Resolving the dispute with the Car Owners is your ultimate goal.

5: perhaps finally, if you feel that you are getting nowhere then “hit a brick wall “let the customer go away and think about what you may have offered them, or not. At this stage you may have lost the person as a customer anyway, but if you have been seen to try and resolve the situation, and then you have tried your best and move on to the rest of your day.

6: As the owner of the garage business I have learned over the years that you should not interfere in the reconciliation process and try find which member of your staff has got the correct attitude and presence of mind to deal with this type of dispute, I usually find that your manager is best capable to handle this, even if you have to give them some form of advice and training.

I also hope that nay advice that I give will help young and future garage owners to enjoy and succeed in their future Car Garage business. more reading…http://www.mindtools.com/pages/article/unhappy-customers.htm

Pellon Tyre and Auto-centre offer Car Owners and van owners servicing and repairs to all makes of vehicles. We are members of Unipart Car Care centres and give a nationwide guarantee for all our work and parts. We also sell Budget car Tyres online from our website www.pellonautocentre.com by using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work and leave their car with us for work doing. We are also an official MOT testing station and are members of Motor-codes, who carry out checks for high standard of equipment and workmanship.